Wednesday, March 14, 2012

And the Hunt is on with Topps Customer Service Part DEUX

Well in the mail today I received my replacement from Topps Customer service for not having the redemption card of Topps Tier Rickey Henderson Dual Relic card that I submitted a few months ago. Behold the glory of what they sent me:

2010 Donavan Tate Bowman Chrome Blue refractor autograph 132/199

So my son looked up the player and the one thing that made me sick was he has been suspended twice for drugs and has spent most of his professional career on the sidelines with injuries. So he’s been banned more games than he has played.

My question for you is would you accept this as a replacement or would you be on the phone to Topps customer service? If you look up the “Beckett Value” the Henderson is still worth double the amount.


Play at the Plate said...

Absolute CRAP in my opinion!!!! No way is that a suitable replacement. NO. WAY. I received the same email from Topps awhile back and opted to wait.

The Big Kahuna said...

Oh they took care of me the next day without hesitation after I skipped customer service and sent an email to Mark on 3/14. The results are going to be posted in a few days. He took gooooooooood care of me and addressed it promptly. He made my son very happy and shocked my daughter which made me happy.