Thursday, August 20, 2009

Topps.....why must you stink with redemptions?

Here's a lovely letter I got from topps this morning. Why even bother making the cards if they can't even get a signature before hand? I hate Topps and their redemption process and redemptions in general.

Dear Consumer.

This email is to inform you that the Topps Company is currently beyond the 15 week processing time allocated for the following redemption card:

PIN #: Product: Card/Player Name
FBBQ1MCEVB Topps Finest Dexter Fowler AU Rookie Letter Patch

Our staff is working diligently to process and ship your redemption card as soon as possible. Please continue to check your Online Redemption account for updates regarding the status of your card.

If you no longer wish to wait for the redemption card, please contact our Consumer Relations team in order to place a substitution request for a card of equal Beckett value.

Do not hesitate to contact our Consumer Relations department via phone at 1-800-489-9149 or via email at for assistance. A consumer relations representative will be available to assist you Monday through Friday from 8:30am to 4:30 pm (ET).


Consumer Relations
The Topps Company, Inc.

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