Sunday, September 25, 2016

Topps......what in the world is going on?

So........a while ago I had an issue with Topps and their justification of "equal" replacement:

It was done and over with and I accepted the Devon Still as my replacement and moved on because it just kept getting worse with the selection choices they gave me and the case was closed.

SO in the mail this past week I received this from Topps:

3 years and 2 months later Topps has sent this "gift" to me. I was already under the impression that this was a done deal and that Devon was to be accepted as the end result of our negotiations. Now I feel really weird about this whole thing and it has left me with 5 thoughts:

1. Topps is really really really slow in shipping out their replacement products.
2. Topps must've found all the notes from the Better Business Bureau complaints I've filed against them over the years for their bait and switch tactics they've tried with me  and want to kiss and make up for it.
3. Topps is trying to win back their customers for their mistakes they've made?
4. Topps computer systems are so screwed up they cannot keep an accurate track of who had stuff sent out and who didn't.
5. Topps is clearing out their warehouse of all football related items.

I reached out on twitter to as I thought maybe she might have a thought or opinion on the situation but I have not heard anything back yet from her. I feel like sending these cards back to Topps because we had agreed already on the replacement which they already fulfilled.

What would you do? Would you keep them? Would you send them back? Would you throw them into the volcano pit? Would you throw them into a blender?


Jeff said...

Keep the cards and re-close the case.

The Big Kahuna said...

The case was closed already. That's what I don't get.